Safe and Transparent Data Protection

agw99 Privacy Policy

agw99 places the highest priority on the security of your personal information. This policy explains how we collect, use, and protect your data.

Last Updated: January 2026

This Privacy Policy ("Policy") applies to users of the agw99 platform. By accessing agw99.cam or completing registration, you agree to the terms of this Policy. This Policy should be read as part of our Terms and Conditions. agw99 always respects your privacy and processes personal information in compliance with applicable laws.

Any changes described in this Policy will be published on this page, and for significant changes we will make reasonable efforts to notify you at your registered email address. We are firmly committed to protecting the data of every user registered on agw99.

1. Information Collection

agw99 only collects information that is necessary to provide services, verify identity, and ensure platform security. We collect information in the various ways described below.

1.1 Registration Information

Information you provide when creating an account includes:

  • Full name and date of birth (for age verification)
  • Valid email address
  • Password (stored in encrypted form)
  • Mobile number (for verification)
  • National ID or passport number (as part of the KYC process)

1.2 Financial Information

Information required to process deposits and withdrawals:

  • bKash, Nagad, Rocket, or bank account details (used directly for transactions)
  • Transaction history and amounts
  • Dates and times of deposits and withdrawals

1.3 Automatically Collected Information

When you use the agw99 platform, our systems automatically collect certain technical information:

  • IP address and device identifier
  • Browser type and operating system
  • Login and logout times
  • Page visit history and session data
  • Information obtained from cookies and similar tracking technologies

2. Purpose of Data Use

agw99 uses the information we collect only for specific and legitimate purposes. The main reasons we use your data are listed below:

  • Managing your account, verifying your identity, and completing the Know Your Customer (KYC) process.
  • Securely processing deposits, withdrawals, and other financial transactions.
  • Personalising the gaming experience and providing relevant offers and bonuses.
  • Protecting against fraud, money laundering, and unauthorised use.
  • Supporting 24/7 customer service and resolving complaints.
  • Meeting applicable legal and regulatory obligations.
  • Analysing platform performance and making technical improvements.
  • Implementing responsible gaming policies, such as setting limits and managing self-exclusion.

3. Cookies and Tracking Technologies

The agw99 website uses cookies and similar tracking technologies that store small data files in your browser. These technologies help the platform run smoothly.

Essential Cookies

Essential for the basic functionality of the platform. Used to maintain login sessions, ensure security, and store form-related information. Blocking these cookies may disrupt site functionality.

Analytical Cookies

Help analyse user behaviour and improve the platform experience. Used to understand which pages are visited most.

Preference Cookies

Used to remember your personal preferences, language selection, and other settings, making future visits easier and more enjoyable.

Cookie Controls

You can disable cookies at any time by changing your browser settings. However, disabling essential cookies may cause some agw99 services to stop working correctly.

4. Data Security Measures

agw99 applies industry-standard security measures to protect your personal and financial information. Our technical and administrative safeguards include:

SSL Encryption

All data transmission on agw99.cam is protected by 256-bit SSL (Secure Socket Layer) encryption technology. This means no third party can read or alter any information passing between your browser and our servers.

Secure Server Storage

Your data is stored on servers with strict access controls, regular security reviews, and automated backup systems in place. Only authorised staff can access limited data for specific purposes.

Identity Verification (KYC)

An identity verification process is completed before registration on agw99 and before withdrawals above a certain amount. This prevents unauthorised account access and keeps your account protected from fraud.

Password Security

Your password is never stored in plain text. We process passwords using industry-standard hashing algorithms, so no agw99 employee can view your password.

Important: While agw99 makes every effort to protect your data, complete security over the internet cannot be guaranteed. It is therefore your own responsibility to keep your account password secure and to change it regularly.

5. Disclosure of Information to Third Parties

agw99 never sells, rents, or shares your personal information with third parties for commercial purposes. However, information may be disclosed in the limited circumstances listed below:

Service Provider Partners

Payment processors (such as bKash, Nagad, Rocket), game technology suppliers, and technical infrastructure providers receive only the limited access to information necessary to perform their services.

Legal Obligations

If disclosure of information is required by court order, government directive, or applicable law, agw99 is obliged to cooperate with the relevant authorities.

Fraud Prevention

Information may be shared with financial intelligence units or relevant security agencies to detect and prevent fraud, money laundering, or other illegal activity.

Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred, but protection under this Policy will continue to apply.

Third parties with whom we share information follow standards equivalent to this Privacy Policy and may use the information they receive only for specified purposes.

6. Your Rights and Choices

As a registered user of agw99, you have a number of rights regarding your personal information:

Right to Access Information

You can request from agw99 at any time what information has been collected and stored about you. We will provide a detailed report within a reasonable time.

Right to Correct Information

If any information stored in your account is incorrect or incomplete, you can request that it be corrected. Some information can be updated directly from your profile; for others you will need to contact customer support.

Right to Delete Information

In certain circumstances you can request that your personal information be deleted. However, we may be required to retain some information for a specified period due to legal obligations, ongoing disputes, or regulatory requirements.

Right to Opt Out of Marketing Communications

You can unsubscribe from promotional emails and notifications at any time. However, important notifications related to account security, transaction confirmations, and service updates cannot be stopped.

To exercise any of the above rights, contact our support team. We will acknowledge your request within 72 hours.

7. Data Retention Period

agw99 retains your information for as long as necessary to provide services, meet legal obligations, and resolve disputes. The specific data retention policy is:

  • While your account is active: All account information, transaction history, and gaming records are fully retained.
  • After account closure: Financial transaction data may be retained for a minimum of 5 years for legal and regulatory reasons.
  • Log files and technical data: Generally retained for up to 12 months, then automatically deleted.
  • KYC documents: Retained even after account closure for the period required by applicable law.

8. Age Verification and Minor Protection

agw99 strictly prohibits registration and use of services by anyone under 21 years of age. To enforce this requirement, we take the following steps:

Age Verification Process

Date of birth is collected at registration and age is confirmed through government-issued ID verification as part of the KYC process. If any account is found to belong to a minor, it is immediately closed and all deposited funds are returned. Information belonging to minors is not knowingly collected or stored.

9. Changes to the Privacy Policy

agw99 reserves the right to change or update this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you in the following ways:

  • A notice of the changes will be sent to your registered email address.
  • The "Last Updated" date at the top of this page will be changed.
  • After logging in to agw99, a notification may be displayed on the platform for important changes.

Continuing to use agw99 after any changes will be considered your agreement to the updated Policy. We therefore recommend that you review this page regularly.

10. Contact Us

For any questions, concerns, or data-related requests regarding the Privacy Policy, please contact our data protection team:

Email Support [email protected]
Live Chat 24/7 support available in Bengali

Related Policies

To better understand our Privacy Policy, please also read the following pages: